Gifts & Merchandise Rewards for Loyalty Programs

Three Curated Groups, Plus Your Own Catalog

Give members the right mix of products for every reward occasion, from everyday merchandise and home essentials to premium products and your own branded offerings.

Physical Gifts

EVERYDAY REWARDS, MADE TANGIBLE

Give members useful, relevant products they can enjoy in their everyday lives, turning points into rewards they can actually use.

Popular categories: Home & kitchen, electronics, lifestyle products, personal care and everyday essentials.

White Goods

REWARDS THAT ADD VALUE AT HOME

Offer practical products that make everyday living easier, more comfortable and more rewarding.

Popular categories: TVs, refrigerators, washing machines, air conditioners and kitchen appliances.

Premium Gifts

MAKE EVERY REDEMPTION FEEL SPECIAL

Give members access to premium products that make higher-value redemptions feel more rewarding.

Popular categories: Premium electronics, smartphones, laptops, lifestyle products and high-value merchandise.

Client-Registered Products

PUT YOUR PRODUCTS INTO THE REWARD CATALOG

Bring your own products into the loyalty experience and give members another meaningful way to engage with your brand.

Ideal for: Branded merchandise, product-led rewards, channel incentives, launches and promotional programs.

More Brands More Choice Better Rewards

Members are more likely to redeem when they see products and brands they recognize. Offer a curated mix of trusted brands across categories and price points to make every points balance more rewarding.

Make Your Products Part of the Reward

Your products can do more than drive sales. Turn them into loyalty rewards and put your own portfolio
directly into the hands of your channel partners, customers or members.

Bring Your Products Into the Catalog

Create a reward experience that connects earning loyalty points with experiencing your products.

Available on all plans

Step 1

Submit Product Details

Share product information, images, reward value and availability.

Step 2

Vendor & Quality Review

Validate product quality, availability and fulfillment readiness.

Step 3

Catalog Listing

Configure points, eligibility and visibility for your program.

Step 4

Fulfillment & Reconciliation

Process orders, track delivery and reconcile every redemption through one system.

Redemption to Doorstep, Fully Tracked

Make physical merchandise redemption simple for members and transparent for program teams,
from product selection to final delivery.

Step 1

Redemption Confirmed

The member selects their preferred product and redeems available points.

Step 2

Vendor Allocation

The order is routed to the appropriate fulfillment partner.

Step 3

Dispatch

The selected product is packed and dispatched for delivery.

Step 4

In Transit

Track the product as it moves toward the member.

Step 5

Delivery Confirmed

Capture delivery confirmation and close the redemption journey.

Every Product Every Order Delivered With Confidence

A great merchandise catalog is only as strong as its fulfillment. Keep product quality, order status and delivery
performance visible across the entire fulfillment journey.

SOURCING

Verified Vendor Network

Access reliable fulfillment partners for consistent product availability and delivery.

TRANSACTION

Order-Level Visibility

Track every merchandise order from redemption through dispatch and delivery.

FULFILLMENT

Built-In Resolution Workflow

Manage damaged, incorrect or unsuccessful deliveries through defined replacement and resolution processes.

Where Gifts & Merchandise Fit in Your Program

Physical merchandise works especially well when you want members to have a tangible reward they can use, keep or share. It adds variety to your catalog and makes loyalty points feel more valuable.

Make Points Feel Real

Members see a points balance on a screen. They experience loyalty when those points become something they can hold, use and enjoy.

→Everyday recognition with useful products

→Milestone rewards with higher-value merchandise

→Member choice across brands and categories

→Brand engagement through your own products

→Tangible value that members can see and experience

Frequently Asked Questions

What kind of physical gifts and merchandise are available?

The catalog can include electronics, home appliances, lifestyle products, personal care, home essentials, premium merchandise and other curated products.

Can members choose from different brands and price points?

Yes. Product catalogs can be curated across brands, categories, denominations and price points to suit different member segments and reward levels.

Can we add our own products to the catalog?

Yes. Client-owned products can be added alongside marketplace merchandise and used as part of your loyalty or incentive program.

How are physical products delivered?

Products are fulfilled through configured vendor and delivery partners, with order and delivery tracking throughout the fulfillment journey.

Turn Loyalty Points Into Products Members Love