Reward Loyalty With Experiences They'll Remember

Go beyond products and vouchers with experiences that members can look forward to. From weekend getaways and international journeys to dining, movies and lifestyle experiences, turn loyalty into moments worth remembering.

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CATEGORY SPECIFICATION 05 / 07
Fulfillment TypeBooked, Partner-Managed
Experience Groups4
Tier EligibilityMid Tier to Top Tier
Booking ConfirmationE-Ticket / Voucher
Cancellation PolicyPartner-Defined
Experiences designed to create stronger emotional connections with your most valuable members.
4
Experience groups across travel & lifestyle
4
Regions with configured travel & experience partners
2
Trip types, domestic & international
100%
Bookings confirmed with e-ticket or voucher

Four Experience Groups, From a Weekend Out
to a Holiday Abroad

Give members experiences worth earning for, from everyday leisure to milestone travel, with the right experience matched to every level of loyalty.

01

Domestic Trips

MILESTONE & MID-TIER EXPERIENCES

Turn meaningful loyalty milestones into memorable getaways with curated domestic travel experiences.

Includes: Holiday packages, hotel stays, travel bookings and experiences across destinations.

02

International Trips

TOP-TIER, HIGH-VALUE EXPERIENCES

Give your highest-performing members something truly special — international journeys that make achievement feel extraordinary.

Includes: International holidays, premium stays, curated travel packages and high-value experiences.

03

Dine-In Experiences

HIGH-FREQUENCY, ALL-TIER REWARDS

Make everyday loyalty more enjoyable with dining experiences members can redeem and enjoy more frequently.

Includes: Restaurants, fine dining, curated partner experiences and special dining offers.

04

Movies & Lifestyle Experiences

EVERYDAY LEISURE, ALL-TIER

Keep loyalty engaging between major milestones with accessible entertainment and lifestyle experiences.

Includes: Movies, wellness, adventure, leisure and other lifestyle experiences.

Booked Inside the App Confirmed by the Partner

Make experience redemption as simple as choosing a reward. Members stay within the loyalty journey
while availability and booking are managed with the partner behind the scenes.

Availability-Checked Partner-Confirmed

Every booking is validated for availability before the experience is reserved, giving members greater confidence from selection to confirmation.

Real-time availability
Step 1

Select Experience

Members browse and choose the trip, dining or lifestyle experience they want.

Step 2

Check Availability

Real-time or configured availability is checked with the booking partner before confirmation.

Step 3

Confirm & Redeem

Once available, the member redeems points and confirms the experience.

Step 4

Receive Confirmation

The member receives an e-ticket, voucher or booking confirmation directly within the loyalty journey.

From Redemption to Experience, in Five Simple Steps

Turn points into experiences through a seamless journey that keeps members informed and your program team in control.

Step 1

Redemption Initiated

The member selects an experience and confirms the redemption against their available points.

Step 2

Partner Allocation

The booking request is routed to the appropriate experience or travel partner.

Step 3

Availability Confirmed

The selected experience is validated against current availability and booking requirements.

Step 4

Voucher / E-Ticket Issued

Once confirmed, the member receives the relevant booking confirmation, voucher or e-ticket.

Step 5

Reconciliation

The completed transaction is recorded and reconciled within the loyalty program ledger.

Great Experiences Start With Reliable Bookings

A failed trip or dining booking can damage trust. Build confidence with availability checks, clear booking terms
and verified partners throughout the experience journey.

VERIFICATION

Availability-First Booking

Check availability before confirming the experience, helping reduce failed or unavailable bookings.

POLICY

Transparent Cancellation Terms

Make applicable cancellation and rescheduling terms clear before the member confirms the booking.

VETTING

Verified Partner Network

Work with configured travel, dining, entertainment and lifestyle partners to deliver reliable experiences.

Turn Loyalty Into Moments That Matter

Trips and experiences create a different kind of reward value. They give members something to anticipate, enjoy and
remember, making them especially powerful for recognition, retention and long-term loyalty.

Give Members Something to Look Forward To A product can be useful. A voucher can be convenient. An experience can become a memory associated with your brand.

→Create emotional value that goes beyond a product or voucher
→Recognize top performers with meaningful travel experiences
→Build anticipation around major loyalty milestones
→Drive long-term retention with rewards worth working toward
→Keep every experience connected to the same program ledger

Frequently Asked Questions

What kinds of experiences can members redeem points for?

Members can access domestic and international trips, hotel stays, dining experiences, movies, wellness, leisure and other curated lifestyle experiences.

How far in advance does a trip need to be booked?

Booking timelines depend on the experience, destination, partner availability and applicable booking conditions.

What happens if a member needs to cancel or reschedule a booked experience?

Cancellation and rescheduling are handled according to the applicable partner's terms, which can be communicated during the booking journey.

Can trips and experiences be restricted to specific member tiers?

Yes. Experience eligibility can be configured by member tier, points, milestone, geography or other program rules.

Explore More Ways to Reward

Gifts & Merchandise→ E-Vouchers & Digital Gift Cards→ Bank / UPI Transfer→ Utility Bill Payments→ Offline Rewards→ Dream Gifts / Aspirational→