Rewards & Redemptions


Discover a seamless blend of appreciation and engagement with our Loyalty Rewards & Redemptions program. Elevate your customer experience by offering enticing rewards that keep your audience coming back for more.

Step into a world where loyalty is celebrated and rewarded. Our Loyalty Rewards & Redemptions program is not just a program; it's a journey of appreciation and lasting connections.


loyalty reward Sourcing
Rewards program management

Program Reward Management

We provide comprehensive loyalty management which includes loyalty strategy & planning, sourcing, catalogue building, easy redemption options, end-to-end fulfilment and customer support services.

Our Redemption Managers work with client stakeholders in determining the right mix of products in the catalogue. Be it gift merchandise, e-gift vouchers, bank or wallet transfers, dream gift wish list, donations to charity or customised gifting, we curate a catalogue most suited to the program.

Dynamic Reward Management

Our expertise is unmatched:

  • Current, relevant yet dynamic catalogue
  • Real-time customization
  • Catalogue relevance building – based on redemption behaviours
  • Catalogue components as per client requirements
  • Redemption, dispatch and delivery confirmation communication modes
  • Real-time tracking of redemption management and points inventory

Dynamic Reward Management

Redemption Analysis & Reporting

Deep dive into member behaviour to provide periodic reports on cost of redemption, delivery TAT, Earn-to-Redemption ratio & its growth, preferred loyalty, dream loyalty. Grow program value proposition & long term success plan using member redemption behavior & preferences. Rewards Redemption Analysis & Reporting involves a comprehensive examination of customer behavior, preferences, and trends related to the redemption of loyalty points or rewards.

This analytical process delves into the patterns of customer redemption, shedding light on the effectiveness of various reward offerings. By leveraging advanced data analytics tools, businesses can gain valuable insights into which rewards are most popular among their customer base, when and how often redemptions occur, and the impact of redemption on customer satisfaction and retention.

The Reporting component of Rewards Redemption Analysis ensures that businesses have a clear and concise overview of their program's performance. This includes generating detailed reports on redemption trends, identifying any anomalies or outliers, and assessing the overall return on investment from the rewards program.

Types of Redemptions

E-Vouchers Icon

E-Vouchers

Bank Transfer Icon

Bank Transfer

Wallet Transfer Icon

Wallet Transfer

Merchandise/Souvenir Icon

Merchandise / Souvenir

Credit Notes Icon

Credit Notes

Charity Icon

Donate to Charity


Redemption Campaign & Promotions

Redemption Campaign & Promotions

Create segmentation based on demography & behavioral classification, targeting customer for campaigns and promotions based on past & current redemption pattern design redemption campaigns that include; Dream loyalty campaigns for high value customers, member activation for dormant lists, promotion of branded products as loyalty over other redemption options.

Redemption Analysis & Reporting

Multiple Gifting Options icon
Multiple Gifting Options
Points to Cash Icon
Points to Cash
Catalog Management Icon
Catalog Management
Exclusive Offers Icon
Exclusive Offers
Clients Own Products Icon
Clients Own Products
Instant Voucher Icon
Instant Voucher