Program Reward
Management
At Loyltwo3ks we believe that the 'Moment of Truth' for any loyalty program members, is when their points are redeemed for the gift of their choice. We provide comprehensive loyalty management which includes loyalty strategy & planning, sourcing, catalogue building, easy redemption options, end-to-end fulfilment and customer support services. Our Redemption Managers work with client stakeholders in determining the right mix of products in the catalog. Be it gift merchandise, e-gift vouchers, bank or wallet transfers, dream gift wish list, donations to charity or customised gifting, we curate a catalogue most suited to the program.
Dynamic Reward
Management
Our expertise is unmatched:
Deliveries per month
Delivery achieved within the TAT
Inventory Model
Delivery Hubs in India
Presently covering India, UAE, Africa, Asia, USA & Europe
Deep dive into member behaviour to provide periodic reports on Cost of Redemption, Delivery TAT, Earn-to-Redemption ratio & its growth, Preferred Loyalty, Dream Loyalty
Grow program value proposition & long term success plan using member redemption behavior & preferences
Redemption Campaign &
Promotions
Create segmentation based on demography & behavioral classification, targeting customer for campaigns and promotions based on past & current redemption pattern
Design redemption campaigns that include; Dream loyalty campaigns for high value customers, member activation for dormant lists, promotion of branded products as loyalty over other redemption options
Sourcing & Catalog Management - Offering tailored sourcing & tracking management services with multiple service providers.
Pan-India Distribution Network - Customised online loyalty program that allows continuous tracking and in-depth analysis vis reports, measuring the impact of customer loyalty on sales. Critical parameters include program engagement, repeat buys, purchase frequency, app and social media engagement and more.
Multibrand tie-ups - Commercial tie-ups with 100+ Indian & global brands.
Multiple Loyalty Options - Over a 100+ choice of reward options from products to services.
Competitive Pricing (Redeemable Points & Cash) - Build a comprehensive loyalty programs with a wide variety of unbeatable loyalty choices, from our network of vendors with quick fulfilment and instant gratification.
Multi-platform & Multilingual Customer Support - Create personalized engagement & manage customer promotions with multilingual support. Build enduring loyalty campaigns with our end-to-end loyalty software and redemption services.
Exclusive Offers - Avail exclusive brand specific offers from our longterm vendor partners tailored for your campaign.
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