Loyltworks™ Redemption Fulfilment Engine turns loyalty points into moments your channel partners will remember. Nine reward categories, seamless catalogue-to-doorstep execution, and a white-label portal your members love to use, built to make redemption the most satisfying moment in any loyalty programme.
9 Reward Categories
Instant Digital Delivery Pan India Fulfilment Tax & Compliance Managed
A loyalty programme lives or dies at the moment of redemption. A poor redemption experience, low-value catalogue, complex process, failed deliveries, kills engagement faster than anything else.
Most B2B loyalty programmes offer the same generic merchandise catalogue, pens, bags, kitchen items. Members don't aspire to these rewards, so they don't push for more points to earn them.
Members place redemption requests and hear nothing for weeks. No tracking, no confirmation, no proof of delivery. Trust erodes, and with it, any motivation to participate in the programme.
Reward-related TDS, GST on vouchers, and perquisite tax treatment create compliance headaches for brands and confusion for recipients, leading to delayed disbursements and unhappy members.
From instant digital vouchers to customised power tools, from doorstep gift deliveries to international holidays, Loyltworks™ covers the full spectrum of aspirational and functional rewards that drive real programme engagement.
A curated physical merchandise catalogue, from premium electronics and lifestyle products to household appliances and branded corporate gifts. Every item sourced, quality-checked, and delivered pan India.
Instant digital reward delivery to the member's mobile and email, across 500+ brand partners spanning e-commerce, retail, dining, entertainment, fuel, and fashion. No logistics, no waiting.
Convert loyalty points directly to cash, credited to the member's bank account via IMPS or NEFT, within minutes of approval. Preferred by trade influencers and contractors who value direct monetary reward. TDS managed by Loyltworks™.
High-aspiration travel rewards for top-performing partners and distributors, domestic holiday packages, international trips, and travel vouchers that create lasting memories and the strongest emotional connect with your brand.
Let members use their points for real everyday needs, electricity bills, mobile recharges, DTH subscriptions, gas connections, and insurance premium payments. Highly popular in Tier 2/3 markets where practical value outperforms luxury.
The rewards that create memories, not just transactions. Personalised felicitation events, spa and dining experiences, sports event tickets, and on-ground recognition moments delivered by our Feet on Street team, building the deepest, most lasting loyalty.
Purpose-built for trade influencers, mechanics, electricians, plumbers, carpenters, and contractors. Branded and customised tool kits and power tools that become daily-use reminders of your brand. The most relevant reward for skilled-trade loyalty programmes.
Loyalty rewards that protect what members value most, their family's health and financial security. Group health insurance and term insurance as redemption options create a profound sense of being valued, building loyalty that transcends points and discounts.
Sustainable reward options for brands committed to ESG goals and members who care about the planet. From native plant saplings and solar products to verified carbon offset credits, rewards that do good while saying thank you.
From the moment a member clicks "Redeem" to the moment the reward arrives, Loyltworks™ manages every step, so your team manages nothing.
Via white-label web portal or mobile app, members explore available rewards filtered by category, brand, point value, and delivery speed.
Real-time balance check confirms eligibility. Partial redemptions, top-up pay options, and threshold rules are enforced automatically by the engine.
Member confirms the redemption. Points are debited immediately. Order is created in the fulfilment system with a unique tracking ID.
Digital rewards are delivered instantly. Physical items are sourced, quality-checked, packed, and dispatched via pan India logistics within the SLA window.
Member receives SMS/WhatsApp/app notifications at every stage, dispatched, out for delivery, delivered. Proof of delivery captured and stored.
TDS, GST, and perquisite tax handled by Loyltworks™. Brand managers get monthly fulfilment reports, redemption velocity data, and tax reconciliation statements.
The engine behind the catalogue, built to handle enterprise-scale redemption with white-label flexibility, compliance automation, and zero manual intervention.
A fully branded redemption portal and mobile app in your visual identity, logo, colours, domain. Members experience your brand, not Loyltworks™. Available as web portal, PWA, and iOS/Android app.
Brand managers choose which categories and specific rewards to display to their audience. Set minimum point thresholds, apply blackout periods, restrict categories by tier, all without engineering involvement.
Loyltworks™ manages vendor sourcing, packing, quality control, and last-mile delivery via a network of logistics partners covering all 28 states. Every shipment is trackable with automated delivery confirmation.
Loyltworks™ manages all redemption-related tax obligations, TDS on rewards above threshold, GST on vouchers and services, and perquisite tax treatment for employee programmes. Monthly tax reconciliation statements for your finance team.
Redemption in INR, AED, SGD, MYR, and more, with local catalogues, local brand partners, and local fulfilment in GCC, Southeast Asia, and Africa. One platform, every geography your programme operates in.
Track redemption velocity, popular reward categories, average redemption value, unfulfilled points balance, and member engagement by tier, in real time. Identify which rewards drive the most programme participation.
Six automated steps handle every redemption, with zero manual intervention for digital rewards and managed logistics for physical items.
Portal or app, reward selected, points debited, order created instantly
Points balance, tier rules, and budget caps checked automatically
Digital rewards delivered instantly. Physical items routed to fulfilment centre
Quality check, branded packing, and dispatch with tracking ID assigned
SMS + WhatsApp + app notifications at every logistics milestone
Proof of delivery captured. TDS/GST handled. Brand manager notified
Documented metrics from enterprise loyalty redemption programmes running on Loyltworks™ across India and global markets.
See LoyItWorks call centre in action, live operations dashboard, multilingual demo, and a support architecture configured around your programme and member base.
